Shipping policy

Shipping Policy

Thank you for choosing Lasting Frequency! We strive to ensure your orders are delivered promptly and efficiently. Below are the details of our shipping policy:

Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • During peak seasons or promotions, processing times may vary. We appreciate your patience during these times.

Shipping Methods:

  • We offer several shipping options at checkout, including standard and expedited shipping.
  • Shipping costs and estimated delivery times are calculated based on the destination and chosen shipping method.

Domestic Shipping (Within USA):

  • Standard shipping within United States usually takes 3-7 business days for delivery.
  • Expedited shipping options are available for faster delivery, typically arriving within 1-3 business days.

International Shipping:

  • For international orders, delivery times vary depending on the destination and customs processing.
  • Standard international shipping may take 7-21 business days for delivery.
  • Please note that customs duties and taxes may apply to international orders, and customers are responsible for these fees.

Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email containing tracking information.
  • Use the provided tracking number to monitor the status of your shipment through our website or the respective courier's tracking system.

Shipping Restrictions:

  • We currently do not ship to PO Boxes, APO/FPO addresses, or certain remote areas. Please ensure a valid street address is provided for delivery.

Shipping Charges:

  • Shipping charges are calculated based on the total weight of the order and the selected shipping method.
  • Free shipping promotions may apply for orders exceeding a specified purchase amount. Check our website for ongoing offers.

Order Modifications and Address Changes:

  • To ensure timely delivery, please review your shipping address and order details carefully before confirming your purchase.
  • Contact our customer support team immediately if you need to modify your order or shipping address.

Delivery Issues:

  • In the event of delayed or undelivered packages, please reach out to our customer support team, and we will assist in resolving the issue promptly.

Returns Due to Shipping Issues:

  • If an order is returned to us due to an incorrect address provided by the customer, failure to collect the package, or any other shipping-related issue, additional shipping fees may apply for reshipment.

Note:

  • Our shipping policy is subject to change without prior notice. Any updates or modifications will be reflected on our website.

For further inquiries or assistance regarding shipping, please contact our customer support team at lastingfrequency@gmail.com, and or call us at (617) 520-4714

Thank you for choosing Lasting Frequency! We appreciate your support and understanding. Let's give the world a lasting frequency!